Returns & Exchanges
At Dark Seas Division, we want you to be completely satisfied with your gear. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unwashed and unworn merchandise.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; make sure to keep your tracking receipt for confirmation of the return shipment.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, your refund will be processed to the original payment method or your replacement gear will be dispatched within 5-7 business days.